Shipping + Delivery Policy

• Processing Time: Orders are processed and shipped within 1–2 business days
• STANDARD Shipping : Delivery typically takes an additional 5-8  business days

Deliveries are generally made Monday through Friday between 8:00 AM and 5:00 PM.

Business Days

Business days are considered Monday through Friday, excluding weekends and public holidays.

Please note:

• Orders are not shipped on weekends or holidays
• U.S. shipping transit times typically range from 5-8 business days

Once your order has shipped, you will receive a confirmation email with tracking information.

Our Guarantee

At GlowFollic, customer satisfaction is our priority.

In rare cases, packages may become lost or damaged during transit. If this happens, we will gladly send a replacement at no additional cost. Simply contact our support team for assistance.

We stand behind the quality of our products and are committed to providing a positive experience for every customer. If you are not completely satisfied with your purchase, you may request a refund or replacement in accordance with our return policy.

Important Information

• Refunds are not available for free promotional items
• Replacements are available for items lost during shipping
• Damaged free items may qualify for replacement if reported within 7 days of delivery

Tracking Your Order

To track your order, please contact us at:

support@glowfollic.com

Please include:

• Full Name
• Mailing Address
• Order Confirmation Number

Tracking numbers are automatically emailed once your order ships. Please allow up to 48 hours for tracking information to update.

Most tracking numbers:

• Are approximately 13 characters long
• Begin and end with a letter

If you cannot locate your tracking number, please contact us at and our support@glowfollic.com team will be happy to assist you.